Accommodation & Tours CANCELLATION POLICY

Flexible: Full refund within a limited period

For cancellations by Guests, cancellation charges depend on when Magic City Tours receives notice of the cancellation. Refunds usually take a 21 days for processing. All Refunds are paid in 3 or less installments. Payments are made via Direct deposits, MMG or Cash pickup at our office. Minimum cancellation charges are as follows:

Hotel Guests:

24 hours or less: No Refund

48 hours or less: 50% Cancellation Fee

95 hours or less: 25% Cancellation Fee

96+ hours: Full Refund

Guided Tours & Excursions:

60 days prior to tour date: Full Refund

45 days prior to tour date: 50% Cancellation Fee

30 days prior to tour date: 70% Cancellation fee

Less than 25 days prior to tour date: No Refund

All cancellations of, or changes are subject to applicable restrictions. Magic City Tours will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. In order to receive a refund, if applicable, client must request and receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional cancellation charges. NO REFUNDS OR ADJUSTMENTS WILL BE MADE FOR ANY PORTION OF TOUR OR ATTENDANT SERVICES NOT UTILIZED.

Refund Policy:
No refunds or adjustments will be made for any portion of your tour not utilized.

Changes to Reservations:
All requested changes to reservations are subject to Magic City Tours’ sole discretion, and any changes must be approved in writing. Customers are allowed to reschedule an already secured reservation to a future date that’s at most 6 months into the future. No Refunds are available if a customer-rescheduled tour is later cancelled after being rescheduled.

Changes are subject to all applicable fees, and charges. Guests wishing to make a change, please call 592-676-4117

Magic City Tours Tour List

GUYANA

The Rupununi Brazil Experience Tour

The Iwokrama Experience Tour

*Magic City Tours operates and owns the tours identified above, such that there exists a relationship of master and servant or of agency. With the exception of these tours and other tours openly advertised as owned by Magic City Tours & Transportation Services, the relationship between Magic City Tours and an Operator of tours advertised and/or available for sale by Magic City Tours is that of an independent contractor to which Terms & Conditions that may affect your legal rights apply.